The VMware Identity Manager (previously known as Workspace Portal) is a virtual appliance with Linux on it. When you install it, you configure a root and admin password for access to the administration interface. You need this password for appliance maintenance, upgrades, etc. As with keys, it is possible to loose this password and being unable to upgrade the appliance (as a colleague of mine learned).
As the password reset process is not really documented fully, I thought I’d throw the steps to reset the root and admin user passwords together. We begin with resetting the root password and to … Read more